Protocols Regarding Coronavirus

In Response to COVID-19

Dear Customers, 

We take pride in our commitment to cleanliness as one of our core operational values. It is our top priority to keep our customers and employees safe and healthy. As coronavirus continues to be active in the United States, we want to assure you that we are following the CDC recommendations as well as upgrading our safety protocols while we remain open.

What we are doing:

• Thorough wipe down and disinfecting of entire store every morning before  we open and after we close for the day.

• Increased cleaning intervals and disinfecting water refill stations, sinks and door knobs every hour.

• If employees or customers are feeling ill, we ask that they stay home and take care of themselves in order to keep our community healthy and safe.

Addendum as of 3/20/2020: Temporary Social Distancing Policy

  • No more than 4 customers at a time in the store.

  • Customers must rinse/refill their own containers. During this time, we will not assist in rinsing/refilling and/or caring out containers to your vehicle unless you absolutely need assistance.

  • We can not allow refill of individual drinking bottles that are less than 1 gallon.

Effective Monday 4/20/2020 until further notice:

We require all customers who enter the store to be wearing a face mask or face shield per the City of San Antonio mandate.

We appreciate everyone's cooperation and understanding! 

Sincerely,

Texan Alkaline Water Management